Stay Warm This Winter With Help From HEAP

The winter season is upon us. The Ironton & Lawrence County Area CAO will be starting the Winter Crisis Program on November 1, 2017. The agency can assist with your main heating source cost through a one-time payment to your utility company, wood, coal, or some type of bottled gas.

In order to process your application quickly and efficiently please be prepared to provide all needed documents. Keep in mind that other requirements may be asked of you. This cuts down on the time spent in the interview process and return visits. The necessary documents are as follows:

  • Heating bill/Bulk fuel account #
  • Electric bill with account #
  • Past 90 days of income for household members 18 and older
  • Proof from Job and Family Services, Cash Assistance, Child Support, and Food Stamps
  • Photo ID
  • Birthdates and Social Security cards for each household member
  • Proof of Citizenship or legal resident for all household members example: birth certificate, voter-registration card, military service record, etc.
  • If your source of income is provided by a non- household member then you must have a statement from the source of support stating how much/how often and whether it is a gift/loan or paid to creditors directly(copies of canceled checks, bank statements, etc. may be required.) This statement should include person(s) name, address, and phone number
  • If the entire household is claiming “no income”, odd jobs, or other income then an IRS Tax Transcript may be requested and the applicant must apply at the local agency for assistance you can call the IRS at 1-800-908-9946 or visit the website here.
  • If you are a disabled client please provide documentation of disability.

The HEAP Department is located in the Ohio Means Jobs building at 120 North 3rd Street Ironton, Ohio. You will be able to schedule an appointment beginning on October 25th for the Winter Crisis Program. To schedule an appointment call (740)-532-3140 choose Option 1. Please have all utility/vendor account numbers ready to include in your message. Questions should be addressed to (740)-532-3140 Ext. 12219.

Please be advised if you are 15 minutes late for your appointment, you will have to reschedule. This may affect your disconnect date and you may be disconnected. A household may only have 1 appointment hold throughout the winter crisis program for metered utilities. All applicants are to arrive 15 minutes early in order to begin new procedure process. There will also be emergency walk-ins beginning at 8:00 am. The requirements for walk-ins are strict. Below are the 2017-2018 income guidelines.

Size of Household Past Twelve Months Income




















Add the following ammount for each additional               6,270.00                                                                                                                                                         7,315.00
household member

You may park on 2nd street or in the back parking lot.